The privacy and security of your information is important to us. We give you the option of signing up to receive email updates. If you choose to register with us, we require you to give us your name and e-mail address. In addition, the Website collects contact information in connection with other users whom you will manage with the Website. We take care to protect the on-line data you submit to us when using the Website and store such information in a secure database.

Additionally, some information about your server address, web browser, and computer system are automatically transmitted to our web servers so that we can operate and improve the Website. For example, we track the number of people who view each page, the order in which pages are viewed, and other information to learn which features are the most popular and to refine our design and marketing efforts. We collect and store such information on an aggregated (collected) basis.

As part of the services offered at the Website, we reserve the right to collect automatically and track:

• The home server, IP addresses and domain names, e-mail addresses, type of computer, and type of web browser you are using while you visit the Website; and
• Other information volunteered by you when you use the Website.

• We use your email address to send you updates about or in connection with our services, new services, and e-mailed support requests or about a material change to this Privacy Policy or the Terms and Conditions, or to comply with applicable statutes and regulations or legal process served on GOKEN.
• Aggregated Uses of Information:
  • We use IP addresses to help diagnose problems with our server and to administer the Website, to authenticate user accounts, and to gather broad demographic information.
  • We use demographic and profile data only for personalized content and statistical information and do not share those data with other companies except in ways that do not personally identify our users. We use these data to tailor the visitor's experience at the Website, showing you content that we think might interest you, and displaying the content according to your preferences.

In all cases, users may opt out of receiving future mailings. Please see the “Opting-Out” section below for more information.

GOKEN will not share your e-mail address with anyone else, except that GOKEN may disclose information about its users if required to do so by law or in the good-faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may also disclose information about users to law-enforcement officers or others in the good-faith belief that such disclosure is reasonably necessary to enforce its terms of use, respond to claims that any posting or other content violates the rights of third parties, or to protect the rights, property, or safety of GOKEN, its users or the general public.

A "cookie" is a small file sent from a web server to your browser and is stored on your computer’s hard drive when you visit certain Website. Cookies help web surfing by saving visitor preferences and other information. The use of cookies is a widespread industry standard and thus many major Website use cookies.

Most Web browsers are initially configured to accept and process cookies. You can configure your browser to refuse cookies.

GOKEN uses cookies to keep track of your logged-in status. We reserve the right to use cookies to customize content based on the pages you have looked at. If you have any questions concerning our use of cookies, please contact us at contactus@gokenamerica.com.

The Website provides user the opportunity to opt out of receiving communications from us at the point where we request information about the visitor. At your request, we shall remove all of your information from our database.

You can send your request by e-mail to contactus@gokenamerica.com, or by phone at (614) 495-8100, or by U.S. Mail at GOKEN AMERICA, LLC, 5100 Parkcenter Avenue, Dublin, Ohio 43017, in order to unsubscribe from any or all email lists.

Residents of California, thanks to section 1798.83 of the California Civil Code, may request, once per calendar year, from companies conducting business in California a list of all third parties to whom the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third-party direct-marketing purposes. In your request, please attest to your being a California resident and provide a current California address for our response.

If you are a California resident and under the age of 18, and a registered user of this Website, section 22581 of the California Business and Professions Code permits you to request and obtain the removal of content that you have publicly posted. Please note that your request will not ensure a complete removal of the content and that in some cases the statute may not require or allow removal even if requested.

You may have certain rights under the European Union’s GDPR 2016/679. The GDPR is a complex regulatory scheme and we do not intend to provide every detail here. If interested you should read the GDPR and the relevant guidance provided by the applicable authorities for a fuller explanation.

The GDPR provides the right, where applicable, to (a) access, (b) publication, (c) erasure, (d) restrict processing, (e) object to processing, (f) data portability, (g) complain to a supervisory authority, and (h) withdraw consent.

Where applicable, the GDPR provides the right to confirm whether GOKEN has processed your Personal Data (as defined in the GDPR) and, when GOKEN, to access those data, together with certain other information including the purposes of the processing, the categories of Personal Data concerned, and the recipients of the Personal Data. Where applicable, and providing that we do not affect the rights and freedoms of anyone else, we will supply you with one copy of your Personal Data. The first copy is free. We may charge a reasonable fee for additional copies.

Where applicable, the GDPR provides the rights to rectify any inaccurate Personal Data about you and, taking into account the purposes of the processing, to complete any incomplete data about you.

In some circumstances the GDPR provides you the right to erase your Personal Data without undue delay, including when we no longer need the Personal Data for the purposes for which we collected or processed the Personal Data, if you withdraw your consent to consent-based processing, if you object to the processing of the Personal Data under certain rules of the GDPR, if the processing is for the purpose of direct marketing, and if the Personal Data have been unlawfully processed. However, the GDPR provides exceptions or exclusions to the right to erase, including where the processing is necessary for the exercise of free expression and information, to comply with a legal obligation, or to establish, exercise, or defend a legal claim.

In some circumstances the GDPR provides the right to restrict the processing of your Personal Data, such as to contest the accuracy of the Personal Data, where the processing is unlawful but you oppose erasure, when we no longer need the Personal Data for the purpose of our processing but you require Personal Data to establish, exercise or defend a legal claim, and you have objected to the processing pending the verification of that objection. When processing has been restricted on this basis, we may continue to store your Personal Data. But we will process your data otherwise only with your consent, to establish, exercise or defend a legal claim, or to protect another natural or legal person’s rights, or for reasons of important public interest.

If applicable, the GDPR provides the right to object to our processing of your Personal Data on grounds relating to your situation, but only to the extent that the processing is necessary for a task carried out in the public interest or to exercise any official authority vested in GOKEN, or for a legitimate interest pursued by GOKEN or someone else. If you object, we shall stop processing the Personal Data unless we can demonstrate compelling legitimate grounds to process the information that override your interests, rights and freedoms, or the purpose of the processing is to establish, exercise or defend a legal claim.

You may object to our processing of your Personal Data for direct marketing purposes including profiling for direct marketing purposes. If you notify us of such an objection, we shall stop processing your Personal Data for that purpose.

You may object to our processing of your Personal Data for scientific or historical research or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for a task carried out in the public interest.

If the legal basis for our processing your Personal Data is consent or that the processing is necessary to perform a contract to which you are a party, or in order to take steps at your request before entering into a contract, and such processing is carried out by automatic means, you have the right to receive your Personal Data from us in a structured, commonly used, and machine-readable format. But this right does not apply when its application ill adversely affect the rights and freedoms of others.

If you believe that our processing of your Personal Data infringes any data-protection statute, rule or regulation, you may lodge a complaint with the appropriate authorities responsible for data protection. If applicable, you may lodge that complaint in the European Union member state of your habitual residence, your workplace, or the place of the alleged infringement.

To the extent that we base our processing of your Personal Data on your consent, you may withdraw that consent at any time. But your withdrawal of that consent will not affect the lawfulness of any processing we do before your withdrawal.

If applicable, you may exercise any of your rights in relation to your Personal Data by emailing GOKEN at contactus@gokenamerica.com.

We do not direct any features of the Website to children under the age of 13. Children under 13 may not register with GOKEN, download, install, or use any of the services available on the Website.

Although GOKEN does not currently direct Website that it operates to children under the age of 13, any forthcoming version of this Website that interact with children under the age of 13 will always require parental consent prior to collecting personal information. Any such Website will also provide parents with access to information collected about their child and the opportunity to opt out of future collection and have us delete such information. Without prior parental consent, GOKEN will use a child’s on-line information only to respond directly to the child's request and will not use it for other purposes without prior parental consent.

GOKEN strongly encourages parents and guardians to supervise their children's online activities and to consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent children from disclosing online their name, address, and other personally identifiable information without parental permission. Products and services for sale are intended for purchase by adults. By making a purchase on the Website, you agree that you are at least 13 years of age.

GOKEN and this Website will...

• NOT collect personally identifiable off-line contact information from children under the age of 13 without prior parental consent.
• NOT distribute to third parties any personally identifiable information with respect to children under the age of 13 without prior parental consent.
• NOT give the ability to post publicly or otherwise distribute personally identifiable contact information with respect to children under the age of 13 without prior parental consent.
• NOT entice children under the age of 13 by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.

Date of last update: June 01, 2021